Our conformance target

This site is built to meet Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. WCAG 2.1 AA is the standard referenced by the Americans with Disabilities Act in most U.S. enforcement and settlement activity, and it is the standard we hold our own client work to.

We consider the site substantially conformant: it meets Level AA across all pages, with the known limitations listed below.

What we did

Accessibility was built into the markup rather than layered on afterwards. Specifically:

  • Keyboard operation. Every control — navigation, dropdown menus, accordions, forms — works without a mouse. A skip link jumps straight to the main content, and focus order follows the visual order of the page.
  • Visible focus. Every interactive element shows a high-contrast focus ring when reached by keyboard, so you can always see where you are.
  • Colour contrast. All text meets or exceeds the 4.5:1 ratio Level AA requires. Where our brand orange could not carry text at that ratio, we introduced a darker variant for text and reserved the brand orange for non-text elements.
  • Colour is never the only signal. Links inside body text are underlined, not just coloured.
  • Real semantic HTML. Headings are in order with one h1 per page, lists are marked up as lists, and expandable sections use the browser's native disclosure element rather than scripted imitations.
  • Forms. Every field has a visible, programmatically associated label. Required fields are marked in text, not by colour alone.
  • Touch targets. Interactive elements are at least 48 × 48 pixels.
  • Motion. The site honours the operating-system “reduce motion” setting. There is no autoplaying media, no carousel and no parallax anywhere on the site.
  • Zoom and reflow. Content reflows to a single column and remains usable at 400% zoom and at a 320-pixel viewport width, with no horizontal scrolling.
  • High-contrast mode. The site is styled to remain legible in Windows High Contrast / forced-colors mode.

How it was tested

Every page was tested with automated tooling and by hand:

  • Automated auditing with axe-core against the WCAG 2.0 A/AA and WCAG 2.1 A/AA rulesets, run on every page at both a 1440-pixel desktop viewport and a 390-pixel mobile viewport. All pages currently return zero violations.
  • Manual keyboard-only navigation of the header, dropdown menus, accordions and contact form.
  • Manual contrast calculation of every colour pairing in the design system before it was implemented.
  • Layout and reflow checks at mobile, tablet and desktop widths.

Automated tools catch roughly a third of accessibility issues, which is why the manual passes matter. We do not claim automated testing alone makes a site accessible.

Why we do not use an accessibility overlay

We have deliberately not installed an accessibility overlay, toolbar or widget. Overlays sit on top of a site and attempt to patch problems in the browser; they do not fix the underlying code, they can interfere with the assistive technology a visitor already uses and has configured, and a large part of the accessibility community advises against them. We would rather the markup be right in the first place. If you use a screen reader, magnifier or voice control, this site is built to get out of your way and let your own tools do their job.

Known limitations

  • Third-party content. Where an external service is embedded — for example a reservation or form provider — we do not control its markup and cannot guarantee its accessibility. We choose accessible providers where a choice exists.
  • Older documents. Any PDF or file linked from this site that predates this statement may not meet the same standard. Ask us and we will provide the content in an accessible format.

Tell us if something does not work

If you hit a barrier on this site, we want to know — it is treated as a bug, not a suggestion. Email info@peakseasonmedia.com and tell us the page, what you were trying to do, and the browser or assistive technology you were using if you know it.

We aim to reply within one business day, and to fix confirmed barriers as a priority. If you need information from this site in a different format — large print, plain text, or read aloud over the phone — ask and we will provide it at no cost.

Formal complaints

If you are not satisfied with our response, you can contact the U.S. Department of Justice Civil Rights Division, which enforces the Americans with Disabilities Act. We would much rather hear from you first and put it right.

About this statement

This statement applies to peakseasonmedia.com. It was last reviewed when the current version of the site was published, and is reviewed whenever the site changes substantially. It was prepared through a self-evaluation combining automated auditing and manual testing; it has not been reviewed by an independent third-party auditor.

Peak Season Media builds client sites to this same standard — accessibility is part of our website design work, not an add-on.